Privacy Policy

This page explains how Digify It uses information submitted through the website, contact links or support chat.

Data Collected

Collected information may include your name, email address, request subject, message and the communications needed to follow up your project or support ticket.

Purposes

This information is used to reply to your request, prepare a quote, manage client communication, process a support ticket or improve the quality of project communication.

Support Chat

Conversations are accessible for 90 days after the last exchange; support records may be retained for up to 3 years, unless a legal obligation requires otherwise.

Messages may be relayed to internal follow-up tools, including email or Discord, to centralise requests and replies.

Automation and AI

When AI features are used to prepare internal assistance, sensitive information should be limited and replies remain subject to human validation before being sent to clients.

Privacy Contact

For any data-related request, contact info@digifyit.co.uk.